We want you to be completely satisfied with your purchase, and therefore we will gladly accept any unworn, unwashed, unaltered, or unused merchandise for a refund or exchange within 15 calendar days of the invoice date. Our merchandise is guaranteed to be free of manufacturing defects, and we will accept any defective item for an exchange or refund. The following guidelines apply:
- All returns MUST have been purchased from SaminaMughal.com and returned in sell-able condition (new and unworn), including original packaging with original hang tags attached
- Returns made within 15 calendar days of the invoice date will be issued in the same form as was utilized for payment.
- Many of our items are made especially for you upon ordering; therefore a 10% re-stocking fee will apply to all returns.
- Due to company policy, intimates, jewelry, special order items, and merchandise marked as final sale cannot be exchanged or returned.
- Refunds will not include shipping and handling. Shipping and handling charges are nonrefundable once an item has shipped.
- The customer is responsible for all return shipping charges via the courier of their choice. When returning items, please obtain a copy of the package's tracking number. Returns must include the customer order number and billing name.
- Contact firstname.lastname@example.org to obtain instructions if you need to return your item.